15 Best CRMs for Startups in 2023 Free & Paid Tools

Nimble offers a fully-featured CRM solution to build relationships, find more opportunities, and reach your goals faster. This CRM program supports all data formats, including numbers, checkboxes, tags, formulas, and contacts. With magic columns, you can automatically fill data in your sheet, such as the date of the last email or the date created. With Bitrix24, you get access to a free plan where you can manage unlimited deals and contacts and access the live chat option. Keep your sales rep engaged with team engagement and sales features like leaderboard and instant rewards. Salesforce is a leading CRM software that delivers seamless customer experience and scales up your business.

First and foremost, it is important to ensure that the software integrates well with your existing systems and platforms. This will allow for seamless data sharing and analysis across different departments. CRM Marketing aims to enhance customer loyalty and satisfaction by understanding their needs and offering relevant products or services. It also helps in improving customer retention and driving repeat business through effective communication and personalized interactions.

The Best Employee Tracking Software in 2023 Monitor Your Remote Staff

You can create a blueprint to capture every stage of the sales process and systematically execute them. Really Simple Systems give you access to a CRM program that lets you effectively manage and track every sales opportunity. Agile CRM is an all-in-one CRM marketing automation software built for the next generation. Pipedrive is an easy-to-use CRM for startups that help you grow your revenues by over 28%. Moreover, it integrates effortlessly with Dotnet Report Builder, which allows you to analyze many data sources.

Less Annoying CRM lives up to its name by offering a streamlined, easy to use platform that doesn’t burden you with unnecessary complexities. Comprehensive and smart solution to discover leads, and boost engagement. Classic full stack CRM that helps businesses of all sizes work and scale. If ease of use is the most important factor for you, and you don’t want to have to spend weeks onboarding new users whenever you hire a sales rep, we’d recommend Pipedrive.

Integrations

Suffice to say, we’d treat the Zoho Bigin paid plan as an extended free trial more than a viable free option for your business. If you do want to go with paid plans, you’ll likely have to pay quite a bit. The Starter plans are quite affordable at $9 per user, per month for Sales and Service Hubs, and $18 per month for the Marketing Hub. Beyond that, though, you’ll have to pay either $90 per user, per month or $120 per user, per month, which is likely outside of your budget range as a startup. Now that you’re getting started with CRM, it’s time to learn as much as possible about your options.

• An effective CRM provides powerful analytics and reporting tools, ensuring startups understand customer behaviors, sales trends, and more.
• For those who rely heavily on Google Workspace, Copper stands out with its seamless integration capabilities.
• That can help you maintain a complete sales pipeline that’s not only accurate but able to react quickly to new opportunities.
• Financial advisors looking for a multitasking platform that automates mundane tasks while offering deep client insights.
• For this, Less Annoying CRM lets you view and add contacts, check customer information, assign tasks, and more — all on the go.

With features like pipeline management, appointment reminders, and bookable calendars, you can shorten your sales cycle and boost your leads-to-sales ratio. The fun (and useful application) in using public source code is that businesses can tweak and update it however is seen fit based on the design and growth of the company. Open-source software, such as a CRM, is ideal for niche businesses requiring specific features not offered by the large traditional platforms. Customer relationship management systems continue to become more sophisticated, functional and comprehensive.

Best Startup CRMs Compared

The platform automatically prioritizes all the opportunities for which an action is due. SugarCRM has four tiered pricing plans – Sell, Serve, Enterprise, and Market. Build a standardized sales process on your most effective sales strategies and create a consistent roadmap to success.

As such, it might take a while until your team members learn the ropes and get to make the most out of what this platform has to offer. For example, a CRM tool can automatically create reports about leads that convert into sales, which can help you identify which lead sources crm for startups are most effective. CRM software can help your team collaborate better by allowing them to share information and work together. Some solutions even allow team members to work together from different locations by sending files and documents via email, or voice communication.

Can you use Excel as a CRM?

Overall, Bitrix24 brings excellent value for startups who have limited resources to purchase a CRM. Pricing is not on a per-user basis, and all plans include the platform’s CRM, team collaboration, and task management features. Agile is an all-in-one CRM platform that includes sales, marketing, and service-oriented features, like deal management, email tracking and campaigns, and social media monitoring.

Maximizer has a rating of 4 /5 stars and its users enjoy the detailed analytics reports that provide useful insights into customer relations. You and your team will be able to view everybody’s tasks and ensure that all leads are followed upon. You can manually add people and business contacts, bulk import from a CSV, or do a one-click data transfer from other renowned sales CRMs. Keeping track of customers is easy, with form building, you can get a feeling of what your customers want and how you can provide them with the best service. Amidst the CRM tools for startups, we have Kommo, which attracts eyes because of its pros listed below. With the platform’s Lead Clipper, you are able to capture leads from any website, in just one click.

Best Online Business Tools Every Founder Needs in 2023

Then as business continues to grow, users can add on more features to accommodate the greater volume of contacts. With Salesforce, businesses can easily oversee their contact management, sales management, and marketing campaigns. Additionally, it offers an array of integrations with other systems, making it one of the most comprehensive CRMs available. Overall, Salesforce is an excellent CRM software choice for businesses of all sizes. The only reason Zoho CRM isn’t higher on this list is because a lot of that functionality is locked in the more expensive paid plans, which obviously isn’t ideal for startups. It’s a warning sign when your CRM software lets you select a password, but doesn’t generate an audit trail whenever someone makes a change, or if it doesn’t let you define access controls for each user.

Many CRMs have lead collection and scoring tools that automate assigning leads to sales reps with reminders and lead intelligence. You can promote customer engagement by facilitating onboarding and responding to social media and customer service inquiries all in one place. Your dialogue with customers should continue once you sign them on, and you’ll be ready when it’s time to renew and upsell. As a small business owner, you toggle between marketing, sales, operations, and customer service daily — and sometimes within the same hour. In 2019, data from Freshworks Inc. revealed that only 12% of CRM software users had incorporated AI tools, but that 75% were interested in exploring the capabilities offered by AI technologies. Artificial intelligence is hands down one of the most impactful technologies incorporated into the world of consumer data utilization.

Bitrix24: Best for Project Management

Small teams typically don’t have as many resources available, so it’s up to the CRM vendor to make configuring and customizing the software as easy as possible. The trade-off is that you typically won’t get as flexible a solution as you would with an enterprise platform. For example, if a help desk representative realizes a customer is ready for an upsell opportunity while addressing an unrelated support issue, that information doesn’t get lost in an email. That data can be automatically snatched from the tech’s trouble ticket, added to the customer’s CRM record, and then placed in the pipeline so the sales manager can parcel out the opportunity.